Return Policy

We want you to be happy with your purchase. If something isn’t right, we’ll do our best to sort it out.

Returns

You can return an item within 30 days of delivery if:

      • It is unused and not fitted

      • It is in its original packaging

      • It is in a resaleable condition

    All returned items are checked before a refund is issued.

    How to Return

    In Person

    You can return your item to our garage with your invoice or order confirmation.
    We will inspect the item and process your refund once approved.

    By Post

    If you prefer to return your item by post:

        • You are responsible for return postage costs

        • Please package the item securely

        • We recommend using a tracked and insured service

      We are not responsible for items lost or damaged during return transit.

      Refunds

          • Refunds are issued to the original payment method

          • Processing takes place after the item has been inspected

          • Delays may occur if return details are missing

        Faulty or Damaged Items

        If your item arrives damaged or develops a fault:

            • Contact us as soon as possible

            • Include photos where possible

            • Do not dispose of the item until we advise

          We will review the issue and arrange a replacement or refund where appropriate.

          Warranty Issues

          If a part develops a fault within the warranty period:

              • Contact us with your order details

              • We will guide you through the next steps

            Need Help?

            If you’re unsure about a return or need assistance, get in touch.
            We’re here to help.

            Our Address

            3 Norbreck Parade, London, NW10 7HR

            Opening Hours

            • Monday – Friday: 9:30 AM to 5:30 PM
            • Saturday: 9:30 AM to 2:00 PM

            Leave Us A Message

              We specialise in remanufactured alternators & starter motors for a wide range of vehicles. Each unit is carefully handled, tested, & prepared before it leaves us

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              SAE LTD, registered as a limited company in England and Wales under company number: 3322030.

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