1. Important Notice

This Privacy and Cookie Policy describes how SAE LTD (also referred to as “we”, “us”, or “our”) obtains, uses, and protects your personal data. It also explains why we are allowed to do so by law, who has access to your personal data, and what your legal rights are.

We take your privacy seriously. SAE LTD is the “data controller” of the personal data you provide to us when you use our website or services.

2. Personal Data We Collect

Personal data is any information that identifies you directly or indirectly. When you interact with us, we may collect and process the following:

• Identity & Contact Data: Your name, email address, postal address, and telephone number provided when making enquiries, reservations, or orders.

• Correspondence: Information you provide when communicating with us via email (info@sahibs.com), phone (020 8997 8232), or post.

• Technical Data: Information about your device and how you interact with our website, including your IP address, browser type, time zone setting, and pages visited.

3. Cookies

3.1 What are cookies?

Cookies are small text files placed on your computer, smartphone, or other devices when you visit our website. They help our website function securely and efficiently while providing us with information to improve your user experience.

3.2 What cookies are used on this Site?

We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the website to function properly (e.g., security, network management, and accessibility).

• Performance & Analytics Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.

• Functionality Cookies: Used to recognize you when you return to our website and remember your preferences.

3.3 How can I reject or opt out of receiving cookies?

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. You can also manage your preferences via the cookie consent banner presented when you first visit our site. Please note that if you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data to:

• Respond to your direct enquiries, provide customer support, and communicate with you.

• Manage our business operations and fulfill any services or goods you have requested.

• Administer and protect our business and this website (including troubleshooting and data analysis).

• Comply with our legal and regulatory obligations.

5. Legal Grounds for Processing

Under UK data protection law, we must have a legal basis to process your data. We rely on the following:

• Performance of a Contract: Where processing is necessary to deliver the services or products you have requested.

• Legitimate Interests: Where it is necessary for our legitimate business interests (e.g., running our website, improving our services) and your interests and fundamental rights do not override those interests.

• Consent: Where you have explicitly opted in or agreed to us processing your data (such as for certain types of cookies or direct marketing).

• Legal Obligation: Where we need to comply with a legal or regulatory requirement.

6. Who We Share Your Personal Data With

We do not sell your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business (such as hosting providers or IT support), provided they are bound by strict confidentiality agreements and data processing contracts.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

8. Your Legal Rights

Under the UK GDPR, you have the right to:

• Request access to your personal data (commonly known as a “data subject access request”).

• Request correction of the personal data that we hold about you.

   

• Request erasure of your personal data where there is no good reason for us continuing to process it.

   

• Object to processing of your personal data where we are relying on a legitimate interest.

   

• Request restriction of processing of your personal data.

• Withdraw consent at any time where we are relying on consent to process your personal data.

9. How to Contact Us

If you have any questions about this Privacy and Cookie Policy, or if you wish to exercise any of your legal rights, please contact us using the details below:

SAE LTD

• Trading As/Contact: Sahibs

• Address: 3 Norbreck Parade, London, NW10 7HR

• Phone: 020 8997 8232

• Email: info@sahibs.com

Company Information: SAE LTD is registered as a limited company in England and Wales. Company Registration Number: 3322030.

10. Changes to This Policy

We keep our Privacy and Cookie Policy under regular review and may update it from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page.