Return Policy
We want you to be happy with your purchase. If something isn’t right, we’ll do our best to sort it out.
Returns
You can return an item within 30 days of delivery if:
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- It is unused and not fitted
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- It is in its original packaging
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- It is in a resaleable condition
All returned items are checked before a refund is issued.
How to Return
In Person
You can return your item to our garage with your invoice or order confirmation.
We will inspect the item and process your refund once approved.
By Post
If you prefer to return your item by post:
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- You are responsible for return postage costs
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- Please package the item securely
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- We recommend using a tracked and insured service
We are not responsible for items lost or damaged during return transit.
Refunds
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- Refunds are issued to the original payment method
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- Processing takes place after the item has been inspected
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- Delays may occur if return details are missing
Faulty or Damaged Items
If your item arrives damaged or develops a fault:
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- Contact us as soon as possible
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- Include photos where possible
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- Do not dispose of the item until we advise
We will review the issue and arrange a replacement or refund where appropriate.
Warranty Issues
If a part develops a fault within the warranty period:
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- Contact us with your order details
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- We will guide you through the next steps
Need Help?
If you’re unsure about a return or need assistance, get in touch.
We’re here to help.
Our Address
3 Norbreck Parade, London, NW10 7HR
- 020 8997 8232
- info@sahibs.com
- sahibsautoelectric
Opening Hours
- Monday – Friday: 9:30 AM to 5:30 PM
- Saturday: 9:30 AM to 2:00 PM