S2378

Warranty Policy – Sahibs Auto Electric

At Sahibs Auto Electric, we stand behind the quality of our products. All items we sell come with a minimum 12-month warranty (unless otherwise stated), giving you peace of mind when purchasing alternators and starter motors.

12-Month Warranty Coverage

Our warranty covers manufacturing defects only, including faults in materials or workmanship.

If you experience an issue, our Customer Support Team is here to help guide you through the warranty process quickly and efficiently.

What Is Not Covered

The warranty does not cover faults caused by:

• Normal wear and tear
• Incorrect installation or fitting
• Ordering the wrong part
• Misuse, negligence, or tampering
• Abnormal operating conditions
• Failure to follow manufacturer instructions

How to Make a Warranty Claim

1. Contact our Customer Support Team
2. Complete a Warranty Claim Form
3. Return the item for inspection

• We may arrange collection at our cost (UK mainland only)
• Items may be sent to the manufacturer for testing and inspection
• The manufacturer’s report is final and binding

Inspection & Resolution

• Please allow reasonable time for inspection and testing
• Additional information or evidence may be requested
• If the product is confirmed faulty due to manufacturing defects:
  
  • We will replace the item free of charge or
  • Issue a full refund (at our discretion)

Important Conditions

• Warranty applies only to the original purchaser (non-transferable)
• Warranty begins from the date of delivery
• Replacement items do not restart the warranty period
• Claims must follow the correct procedure to be valid

Right to Reject (30 Days)

• You must notify us before fitting the item
• Claims must be made within 30 days of delivery
• Once fitted, items may require inspection before approval

Liability Disclaimer

Sahibs Auto Electric will not be liable for:

• Labour or fitting costs
• Loss of earnings
• Travel or recovery expenses
• Vehicle damage or additional repairs
• Any indirect or consequential loss

No repairs or alterations should be carried out without prior written authorisation.

Why Buy From Sahibs Auto Electric?

• ✔ Minimum 12-month warranty on all parts
• ✔ Reliable alternators & starter motors
• ✔ UK-based customer support
• ✔ Fast resolution on warranty claims